HideIPVPN Smart DNS Review
HideIPVPN is a Virtual Private Network provider, which offers a product allowing for greater security and anonymity while browsing the internet. Over recent years, the company has developed a reputation for the quality of its service, as well as its commitment to internet privacy.
Their Smart DNS service operates alongside the main product, using similar technology, albeit without some of the more advanced security features, such as encryption and IP address changes. However, it does not experience the same speed restrictions, is easier to setup and is better suited for dealing with streaming video content.
How It Works
Smart DNS works by re-routing a user’s DNS queries through a server based somewhere else in the world, therefore hiding their true location. In this case, a user’s DNS queries are re-routed to one of the HideIPVPN servers, making it appear as if they are actually in the location of that server.
The result of this is that content which is restricted by region, such as some streaming video websites, are unlocked. HideIPVPN currently has Smart DNS servers located in the United States, United Kingdom and Poland, allowing people from anywhere in the world to access video streaming services based in any one of those countries.
Pricing and Payment Methods
The service is currently available for a monthly price of $4.95, which is extremely competitive when judged alongside other similar products on the market. Moreover, significant discounts on that price are available for users who opt for a long-term subscription to the service.
Customers who commit for three months will pay $12.95, which works out as $4.31 per month. A six month subscription comes to a total of $22.95, or $3.82 per month. Meanwhile, those who are prepared to sign up for a full year will pay $38.95, which comes to just $3.24 per month.
In terms of payment options, HideIPVPN accept most major credit cards, as well as PayPal. In addition, a free 7 day trial is available, allowing users to try before they buy, while a 3 day money back guarantee is also offered, allowing customers to gain a refund if they encounter any problems.
Compatibility
Two of the key benefits of Smart DNS technology are its range of compatibility and its ease of setup. HideIPVPN Smart DNS can be utilised on a wide range of different devices, including PCs, Macs, Smart TVs, routers, tablets, phones and games consoles. Setup tutorials for some of the most popular devices can be found below:
Windows 8: https://www.hideipvpn.com/2013/05/howto-smart-dns-windows-8-tutorial/
Mac OSX: https://www.hideipvpn.com/2013/05/howto-smart-dns-mac-osx-tutorial/
Apple TV: https://www.hideipvpn.com/2013/05/howto-smart-dns-apple-tv-tutorial/
PlayStation 3: https://www.hideipvpn.com/2013/05/howto-smart-dns-psp-playstation3-tutorial/
XBox 360: https://www.hideipvpn.com/2013/05/howto-smart-dns-xbox-tutorial/
A complete list of setup tutorials can be found here: https://www.hideipvpn.com/setup-howto/
Customer Support
The primary form of customer support offered is through a ticket-based enquiries system, which allows customers or potential customers to submit questions and receive answers. Although this is somewhat limited in comparison to some of the other companies operating in the Smart DNS market, the response times are good and staff are helpful.
Furthermore, basic support can also be found on the website in the form of a Frequently Asked Questions page and some tutorials. These cover the most common issues and concerns users face when using the product and will be sufficient for resolving many problems.
Streaming Services Supported
At present, HideIPVPN’s version of Smart DNS is compatible with a large number of streaming video channels and services in the United Kingdom, United States and Poland, including:
- Netflix
- Hulu Plus
- Amazon Instant Video
- BBC iPlayer
- Sky Go
- HBO GO
- ESPN Player
- Cineman
- Vudu
- Dishworld
- 4oD
- ITV Player
A complete list of channels, as well as the devices they are available on, can be found here:
Go to hideipvpn.com